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Workflow Deduplicator

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Workflow Deduplicator is a productivity enhancing app designed to identify and eliminate redundant automation rules in your Freshdesk account.
Published by IdentifYou(about 2 days ago)
Paid
Version 1.0
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Managing automation rules is essential for delivering efficient customer support, but over time, duplicate rules can accumulate, leading to confusion, unnecessary triggers, and inefficient processes. The Workflow Deduplicator app scans your Freshdesk account to detect duplicate automation rules configured under the same trigger conditions and actions. With an intuitive interface, the app displays a list of identified duplicates and provides users with the option to review and delete them effortlessly. Whether you are auditing your workflows or cleaning up old configurations, this app ensures your automation stays lean, organized, and effective. Key Features: - Automatically detects duplicate automation rules based on conditions and actions. - Lists duplicates for easy review. - One-click deletion of unnecessary duplicate rules. - Helps maintain a clean and optimized Freshdesk automation setup. - Reduces risk of conflicting rule executions and enhances performance.
1. In the Authorization tab, Enter the Freshdesk Domain Name. For example, if your Freshdesk URL is https://test-example.freshdesk.com, the Freshdesk Domain Name should be: test-example.freshdesk.com. 2. Enter the Freshdesk API key as generated in the Freshdesk account. Reference link: https://support.freshdesk.com/en/support/solutions/articles/215517 3. Click the "Validate" button to verify the credentials. On successful validation, the app will redirect to the next tab. 4. In the "App Settings" tab, users can choose the roles to which app access should be granted. 5. In the "Email Settings" tab, users have the option to designate the email address to which error and warning notifications will be sent. 6. Click the "Install" button to complete the app installation process. 7. Once installed, the app is ready for use within your Freshdesk environment.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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