This integration also allows you to update the Freshdesk ticket status when you end your Zoho Assist remote support session. Boost your customer satisfaction No more screenshots or endless email loops. Increase your customer satisfaction rate by providing instant remote support to customers anywhere in the world. Close your tickets faster Access remote desktops and troubleshoot easily with the professional features like File Transfer, Remote Reboot, Safe Mode Reboot and close your Freshworks tickets faster.