Zoho Assists Connector
Verified by FreshworksInstant Remote Support and Screen Sharing directly from a ticket. With Zoho assist connector, your support team can quickly launch and provide remote support to customers right from the Freshdesk ticket itself.
Published by support(about almost 4 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
This integration also allows you to update the Freshdesk ticket status when you end your Zoho Assist remote support session.
Boost your customer satisfaction
No more screenshots or endless email loops. Increase your customer satisfaction rate by providing instant remote support to customers anywhere in the world.
Close your tickets faster
Access remote desktops and troubleshoot easily with the professional features like File Transfer, Remote Reboot, Safe Mode Reboot and close your Freshworks tickets faster.
App Details
Categories
Developer Resources
Marketplace Resources
App Details
Categories
Developer Resources
Marketplace Resources
1. Install the app from the store
2. Authorize your Zoho assist account
3. That's it!
App Details
Categories
Developer Resources
Marketplace Resources
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
App Details
Categories
Developer Resources
Marketplace Resources
Log in to install this app
Enter your Freshwork's product URL to proceed
https://
Proceed
Version History1.0 (September 2021)
No release notes found