Zohodesk for Freshchat
Verified by FreshworksIntegrate and turn the power of Customer Service into engaging conversations
Published by Arbaan GT Private Limited(about over 3 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Zoho Desk integration app with Freshchat helps turn every possible Customer Service ticket into a more powerful engaging conversation. Zoho Desk for Freshchat apps primary benefits are:
1. Engaging Customers before they exit and help them identify solutions with the power of Bots.
2. Providing your customers with instant responses through direct chat conversations.
3. Enabling the best customer support experience
Features:
1. Sync Contact & company details
2. Create tickets instantly
3. View all tickets related to a customer on screen right here at Freshchat
Pre Requisites:
Keep the Zoho Desk Consumer Key, Consumer Secret, Organization ID & Portal URL ready before installation. Instruction to get the same is available as a link below.
https://desk.zoho.com/DeskAPIDocument#OauthTokens#RegisteringAClient
App Uninstallation:
Click on “Apps” in the Left menu > Zohodesk > Uninstall.
If you encounter any trouble, feel free to reach out to us at support@arbaan.com.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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https://
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Version History2.0 (September 2021)
No release notes found
1.0 (September 2021)
No release notes found