Fresh Insights

Fresh Insights is a video series that dives deep into the latest thinking from the Freshworks leadership team. Watch to learn more about their perspectives on company culture, product development, go-to-market strategies, and customer experience.

The series is hosted by Micah Solomon, best-selling author, Senior Contributor to Forbes, a customer service consultant, and e-learning training designer.

How to better serve your customer

Understand the pillars to develop end-user-focused solutions that delight customers and employees from Freshworks Chief Product Officer, Prakash Ramamurthy.

Product led growth strategies

Join Jose Morales, Freshworks Chief Revenue Officer, as he discusses the keys to a winning go-to-market organization and the critical elements to product-led growth success.

Empathetic marketing, understanding & delighting your customer

Get an inside look from Freskworks Chief Marketing Officer Stacey Epstein as she shares her secrets to building a global brand and commanding attention in a crowded, competitive market.

The power of culture

Learn from CEO and Founder Girish Mathrubootham on his vision for Freshworks as he shares thoughts on moving the company forward and how he’s expanding the global organization to delight and serve businesses of all sizes better.