Enterprise service management beyond IT: Roundtable dinner with Forrester
Discover how modern Enterprise Service Management is helping CIOs and other IT leaders drive business-wide impact, while enjoying dinner at Del Frisco’s. Get expert insights from Freshworks and guest speaker Julie Mohr from Forrester Research.
Venue: Del Frisco’s Double Eagle Steakhouse — The Galleria
Address: 5061 Westheimer Rd Suite 8060, Houston, TX 77056
Date: Thursday April 23, 2026
Time: 5:30pm - 9:30pm CDT
Featuring:
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Top-quality dinner, proven ESM tactics
Connect with CIOs and IT leaders in a collaborative roundtable to exchange insights, workshop modern ESM strategies, and explore how AI-driven approaches can deliver measurable value, enhance service delivery, and support your leadership goals.
Voices from Forrester, Freshworks & Industry leaders
Join Forrester guest expert, Julie Mohr, Freshworks’ Field CTO, Bob Hart and an enterprise IT leader as they connect research, strategy, and real-world execution for employee service.
Julie Mohr
Principal Analyst, Forrester
Bob Hart
Field CTO, Freshworks
Brian Nguyen
IT Infrastructure Manager/Employee Owner, SpawGlass