IN-PERSON EVENT

Enterprise service management beyond IT: Roundtable dinner featuring Forrester

Discover how modern Enterprise Service Management is helping CIOs and other IT leaders drive business-wide impact, while enjoying dinner at Waterbar. Get expert insights from Freshworks and guest speaker Julie Mohr from Forrester Research.

Venue: Waterbar

Address: 399 The Embarcadero, San Francisco, CA 94105

Date: Wednesday, June 17, 2026

Time: 5:30pm - 10:00pm PDT

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Top-quality networking, proven ESM tactics

Connect with CIOs and IT leaders in a collaborative roundtable to exchange insights, workshop modern ESM strategies, and explore how AI-driven approaches can deliver measurable value, enhance service delivery, and support your leadership goals.

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MEET THE PANEL

Voices from Forrester, Freshworks & Industry leaders

Join Forrester Principal Analyst, Julie Mohr, a guest customer Enterprise IT Leader, and Freshworks Senior Director of Solution Engineering, Payal Patel as they connect research, strategy, and real-world execution for employee service.