Delight your shoppers with omnichannel customer service

Omnichannel service can transform the retail customer experience. Learn how easy it is for Freshworks customers to engage with shoppers on the channels of their choice.

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Why watch?

Here’s what you will get to understand:

  • The importance of omnichannel customer service for Retail brands 

  • How to meet customers on the channels of their choice with Freshdesk Omni

  • How to automate support with AI-powered chatbots that work across channels