AI agents in action: Purpose-built for IT and HR service delivery
Explore how purpose-built, no-code AI agents can help teams deliver faster, more personalized employee support, automate repetitive tasks, and improve service experiences. Learn how organizations are using AI Agent Studio to move from reactive support to more proactive and intelligent service delivery.
Duration: 16 minutes
Key takeaways
Learn how AI agents can support IT and HR service delivery through faster, more personalized employee experiences
Explore how organizations are using no-code AI agents to automate repetitive requests and workflows
Understand how AI maturity evolves from routine automation to more proactive and autonomous service delivery
Learn why governance, connected data, and domain-specific context are critical for trusted AI adoption
Explore how organizations can start with simple use cases and scale AI adoption over time
Presented by
Venkat Venkataraman
Vice President, Product - AI Platform & Strategy, Freshworks
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