Freshdesk Platform Upgrade Explained: What’s Changing and Your Next Steps
Navigate upcoming updates with clarity and confidence - understand what’s changing, what it means for your setup, and the steps you need to take next.
Date: Thursday, April 2nd, 2026 Time: 8:30 a.m. PT | 5:30 p.m. CET Location: Virtual
Your response has been successfully recorded.
You will hear back from us shortly.
Why attend?
We’re rolling out important enhancements to Freshdesk, including updates to SLA calculations. Join our webinar for a walkthrough of what’s changing, how these updates impact your account, and how you can prepare for them.
In this webinar, you’ll learn
Key improvements coming to your Freshdesk account
What’s changing with SLAs and what it means for your current policies
How to reconfigure your SLAs to ensure they work as intended
Connect with product managers in the session to get your questions answered, clarify doubts, and gain deeper insights into the changes.
