Your authoritative system of record for proactive service operations
Unify IT data, slash risk, and fuel smarter, more resilient IT service delivery all from an up-to-date CMDB.Great service operations start with trusted data
Stop juggling multiple versions of truth. Unite your teams around one automatically updated source to enable more confident, data-driven decisions.
Advanced discovery unifies visibility across legacy, virtual, and cloud environments. Know what you have, where it lives, and how it connects to anticipate risk.
The formula for an authoritative, scalable CMDB
Synthesize discovery, enrichment, and relationships. This flywheel keeps visibility ahead of growth, securing a strategic edge.
From hardware to cloud, see it all in one view
Unified discovery bridges your entire stack so you can stop guessing and start acting with total certainty.
Clean data, aligned teams
Normalization and enrichment turn scattered info into trusted insights. One clean dataset, ready to drive decisions across IT.
Connect the dots. See impact. Resolve faster.
Topology maps reveal service impact, letting you assess change and accelerate resolutions with surgical, data-driven precision.
Continuous updates for proactive operations
Your data stays dynamic as your infrastructure evolves. Continuous updates scale your CMDB alongside growth.
Fuel every workflow with data you can trust
Rely on trusted CI data to fuel every workflow and change. Reduce MTTR, manage risk, and keep service delivery uncomplicated.
Turn static lists into dynamic insights
Evolve your CMDB from static lists into infrastructure awareness to fuel the insights needed to unify ServiceOps and drive data-driven impact.
IT Asset Management
Discover assets, relationships, and lifecycle data across hybrid infrastructure to reduce blind spots, streamline operations, and keep services running.
Software License Management
Track and maintain a complete, accurate profile of software to control costs, stay compliant, and maximize software ROI.
Dependency Mapping
Visualize how apps, services, and infrastructure connect for a clear view of your IT environment to plan changes confidently and resolve incidents faster.
Data Center Infrastructure Management (DCIM)
Track data center assets, power, and space to optimize capacity, plan growth, and streamline operations.
IP Address Management (IPAM)
Manage IPs and network dependencies to avoid conflicts, simplify expansions, and ensure reliable connectivity.
Resource Utilization
RU gathers data on CPU, memory, and I/O to help you eliminate idle capacity, cut waste, and reclaim your budget for strategic cost efficiency.
Get started with Freshservice
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