Deliver seamless HR services from onboarding to offboarding
Streamline employee requests, automate HR workflows, and manage onboarding and policies all in one unified HR service platform.Unify people operations for a consistent employee experience
Deliver a seamless employee experience from day one with automated onboarding, approvals, and service fulfillment across departments. Empower HR to manage requests, assets, and employee transitions through a single, AI-powered service platform.
Move beyond shared inboxes and spreadsheets. Freshservice lets HR teams track, manage, and resolve employee requests with structured case management and clear SLAs—so nothing falls through the cracks.
Why Freshservice for HR Teams stands apart
Freshservice simplifies onboarding, automates HR workflows, and unifies service delivery—helping HR teams deliver faster, more consistent employee experiences.
Service Catalog
Structured categories for HR services — from benefits and letters to onboarding tasks.
Employee Journeys
Automate lifecycle events and cross-departmental handoffs.
Document Management
Store and manage policies, forms, and compliance documents securely.
Analytics & Reporting
Track SLAs, volumes, and satisfaction to drive improvements.
Integrations
Connect with Workday, BambooHR, or Slack for seamless HR ops.
Join the 75,000+ companies uncomplicating their IT service & support
View all customer stories
Consolidating from 10 different platforms down to a single intuitive one has not only improved employee experience, it has saved us a significant amount of money.
Enterprise Service Management that works
Learn how teams onboard HR, Finance, Facilities, and other business teams to streamline service delivery.
The 4 pillars of Enterprise Service Management
Discover how governance, automation, collaboration, and insights drive service excellence across teams.
Freshservice Benchmark Report 2025
Compare service maturity, automation impact, and best practices across high-performing teams.Simplify service delivery across every business team
Bring HR, Finance, Facilities, Legal, and other business teams together on one intelligent platform that transforms how work gets done. Automate requests, streamline approvals, and deliver faster, more consistent service experiences.
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Connect with our product experts to get a tailored demo, pricing insights, and answers to your IT challenges.