Take a fresh approach to uncomplicating Enterprise Service Management
In this session, we’ll explore how Freshservice helps organisations unify service delivery across departments - without the bloat of legacy platforms or the headaches of endless customisation. Powered by AI and designed for real-world service scenarios, Freshservice makes ESM uncomplicated, intuitive, and quick to adopt.
Date: Wednesday, 19th November, 2025
Time: 11:00 a.m. BST
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Why attend
Enterprise Service Management (ESM) is meant to bring consistency and clarity across IT, HR, Facilities, Finance, and beyond. But too often, ESM becomes just another layer of complexity - multiple tools, disconnected processes, and employees left waiting for answers.
Join us for a practical discussion on:
Why “uncomplicated ESM” delivers faster ROI and better employee experiences
How to extend ITSM principles to the rest of the business—without overengineering
What it looks like when service management just works, across every department
