WEBINAR

Mind the (service) gap: How uncomplicated ESM connects your organization

Learn why retooling is never enough and it’s important to transform disconnected service silos into integrated networks that empower your entire organization.

Date: Tuesday, Aug 19, 2025 Slot 1: 10:00 a.m. PT | Slot 2: 10:00 a.m. BST | Slot 3: 11:00 a.m. IST Location: Virtual

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Why attend?

Unbox an uncomplicated approach to bridging service gaps with ESM

Discover how to: 

  • Create agency and transform complexity into uncomplicated triumph 

  • Bridge service gaps across HR, IT, facilities, and other service areas

  • Follow proven strategies from organizations that turned service chaos into seamless workflows

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Meet our speakers

Industry experts on pushing the envelope and leading change

Derick Jones

Derick Jones

Senior IT Service Desk Manager, ChampionX

Jonathan Brown

Jonathan Brown

Senior Analyst, Enterprise Strategy Group

Shaonli Nath

Shaonli Nath

Director, Product Marketing, Freshworks