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Vanquis Selects Freshworks to Modernize Service Management as Gateway Transformation Nears Completion
Freshworks (NASDAQ: FRSH) today announced that Vanquis, a leading UK specialist bank, has selected Freshservice as its AI-powered service operations platform to support the next phase of its digital transformation.
Mid‑Market Companies Lose an Average of 25% of Their AI Budget Before Seeing a Single Return, New Freshworks Research Finds
Freshworks Inc. (NASDAQ: FRSH) today released The Global Cost of Complexity Report: The Mid-Market AI Complexity Trap, a survey of 12,021 IT professionals, including more than 9,000 in mid-market organizations.
Freshworks Announces Winners of the 2026 Global Customer Awards
Freshworks (NASDAQ: FRSH) today announced the winners of its inaugural 2026 Global Customer Awards, recognizing customers whose commitment to innovation, transformation, and advocacy is setting a new standard for what service transformation can achieve.
Freshworks Unveils AI Agent Studio in Freshservice to Unlock Service Transformation that Drives Compounding Business Growth
At its annual Refresh conference, Freshworks Inc. (NASDAQ: FRSH) Thursday unveiled its vision for Service Transformation, Made Real, alongside an expansion of its agentic capabilities
Freshworks Reports First Quarter 2026 Results
Freshworks Inc. (Nasdaq: FRSH), the leading provider of uncomplicated software that delivers exceptional employee and customer experiences, today announced financial results for its first quarter ended March 31, 2026.
Freshworks Appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances
Freshworks (NASDAQ: FRSH), today announced the appointment of Kuntal Vahalia as Senior Vice President, Partnership Channel.
Freshworks to Announce First Quarter 2026 Financial Results on May 5, 2026
Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2026 following the close of market on Tuesday, May 5, 2026
Freshworks Expands IT Asset Management Capabilities by Adding Continuous Infrastructure Discovery and Dependency Mapping to Freshservice
Freshworks Inc. (NASDAQ: FRSH) today introduced Freshservice’s redefined IT Asset Management (ITAM).
In the news
This is the biggest external technology transition I’ve seen’: Freshworks CEO Dennis Woodside
The CapTable
Freshworks gains large customers as it eyes to cross $1 bn ARR this year
The Times of India
SaaS pricing to evolve from seat-based to consumption based: Freshworks CEO
The Hindu Business Line
Freshworks CEO: why agile enterprises are winning the AI race — and what they did differently
Fortune
Freshworks Unveils AI Agent Studio in Freshservice to Unlock Service Transformation that Drives Compounding Business Growth
Business Insider