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Freshworks Expands Indian Operations, Opens Third Domestic Office in Hyderabad

New product development center plans to hire 100+ engineers

Hyderabad, India, November 27, 2019

Freshworks Inc., the customer engagement software company, announced the opening of its third Indian office, located in Hyderabad. The office opening follows the company’s signing of series H funding of $150 million USD led by Sequoia Capital, CapitalG and Accel. The company whose roots were established in Chennai, now has twelve global offices including major technical and sales operations in Chennai, Bengaluru, and now Hyderabad.

The Hyderabad office establishes a major product development center for Freshworks, which immediately plans to scale operations and hire over a hundred engineers for the 15,000 sq.ft office located in the financial district of Nanakramguda. Freshworks has appointed Anil Kommineni as Site Head of Freshworks Hyderabad. Anil had previously led and scaled engineering teams at Amazon, Microsoft and Teradata. Kiran Darisi, co-founder and distinguished engineer at Freshworks will also be moving to the Hyderabad office.

“It's all about the right moment, which in the case of Freshworks is their new office in Hyderabad. The city, right now, is home to a vibrant community of innovators in SaaS Product Development.” said Mr. Jayesh Ranjan (IAS), the Principal Secretary of the Industries & Commerce (I&C) and Information Technology (IT) Departments of the Telangana government. “Presence of global tech centres, like the one Freshworks unveiled, is an immense boost for the product development scene in Hyderabad. Freshworks being India's first B2B SaaS unicorn could amplify the desirability factor in the city for global outlook.”

The opening ceremony of the office was presided by a number of other government and technology luminaries including Mr. Ravi Narayan, CEO of T-Hub, a startup incubator in Telangana and Freshworks leadership consisting of Suman Gopalan, Chief HR Officer, STS Prasad, SVP of Engineering, and Anil Kommineni, the newly appointed Head of Freshworks Hyderabad.

“Freshworks is in a rapid growth phase with increasing demand for our suite of customer engagement products,” said Suman Gopalan, CHRO of Freshworks. “As such, we need to keep pace by adding to our immensely diverse and gifted workforce.  Hyderabad became a natural choice because of its central location, great environment and the abundant talent pool.”

About Freshworks

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360 degree view of the customer, are ready to go, easy to use and offer quick return on investment. Headquartered in San Mateo, Calif., Freshworks’ 2,500+ team members work in offices throughout the world. For more information, visit

© 2019 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshmarketer and the Freshworks logo are trademarks or registered trademarks of Freshworks Inc.

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