AI Agents are raising customer satisfaction and helping teams get more done

Your guide to leveraging AI-powered self-service. Provide proactive, personalized, and seamless support that empowers customers and lightens agent workloads, all while driving efficiency and satisfaction.

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Discover how AI agents elevate customer service by providing quick, personalized assistance, freeing live agents to focus on higher-value tasks.

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How AI agents are revolutionizing customer service

Uncover ways AI agents simplify support, enhance interactions, and foster a more meaningful connection with your customers.

86%of queries resolved by AI agents
93% reduction in average resolution time
10Xmore volume handled without hiring additional agents

Freddy AI Agent: A fresh approach to customer support

Already, we’ve seen some positive signs of its impact - our customers are getting faster responses, and the AI agent has been able to handle several low-level queries, freeing up our team to focus on more complex issues. Data so far suggests a 10% decline where we have deployed AI agents, in customer interactions via chat that need an agent.

Simon BirchCustomer Service Manager, Hobbycraft

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