Explore Freshworks Academy Certificates

Freshdesk
Freshdesk Product Expert Certification

Ideal for admins of Freshdesk accounts capable of setting up Freshdesk from scratch, solve simple workflow problems and scale Freshdesk set up by themselves.

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Freshservice
Freshservice Admin Certification

Ideal for admins of Freshservice accounts capable of setting up Freshservice from scratch, solve simple workflow problems and scale the helpdesk set up by themselves.

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