Freshworks Marketplace

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D3x AI agent

Drafts customer service communications tailored to your hospitality business, for use with Freshdesk
Published by support(about over 1 year ago)
Free
20
Version 6.0
As a reminder, the way in which a given App within the Freshworks Marketplace processes, transmits, uses, and retains data (including in the context of artificial intelligence (AI) related features) is defined by the license terms offered by the relevant third-party licensor of that App.
Not governed by Freshworks Freddy AI
Supported for
freshworks iconFreshdeskfreshworks iconFreshdesk Omni
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
- Increase your agent productivity - Improve customer satisfaction - Smart AI responses based on YOUR hospitality business data - Configurable response style to match your business voice
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No reviews available for this app.
1. Learn about the D3x platform at https://d3x.ai/ 2. Contact us by clicking on the "Get started" button 3. Our concierge service will work hand-in-hand with you to train on data for your hospitality business 4. Install D3x AI agent from the Freshdesk marketplace
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Version HistoryVersion History
6.0 (February 2024)
akin is now D3x! Read about it at https://blog.d3x.ai/p/akin-is-now-d3x
5.0 (January 2024)
AI assistant for drafting responses (side panel)
4.0 (December 2023)
Added agent signature
3.0 (October 2023)
Minor improvements
2.0 (September 2023)
Bug fix to ensure the AI Agent button gets triggered consistently
1.0 (August 2023)
No release notes found
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