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ApiFetch

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get extra information from your contacts by connecting to an external API
Published by Visionwin Software(about over 1 year ago)
Free
3.0 (2)
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13
Version History
Version 6.0
Supported for
freshworks iconFreshdeskfreshworks iconFreshdesk Omni
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
You can see more information If you have your own API that contains additional information from your freshdesk contacts such as contracted products, debt status, etc... through this App you can connect to show it when you are modifying a ticket or a contact from freshdesk
3.0
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13 installs
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2
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Victor Mas
Once installed, the application is automatic, you don't have to take any action, when you enter a ticket or a contact, it already connects with your API and shows the result.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version HistoryVersion History
6.0 (December 2023)
allows you to indicate as parameters to be sent, the different data methods that freshdesk has available: ticket contact email_config requester company group options time_entry with the following format: contact.email ticket.id ticket.status etc...
5.0 (December 2023)
- enable by x-www-form-urlencoded - fixed issue sending body parameters as undefined
4.0 (October 2023)
include debug mode and version control.
3.0 (October 2023)
move scripts to head in index.html and no async
2.0 (October 2023)
Including console.log for debug functions
1.0 (September 2023)
No release notes found
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