By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
You can see more information If you have your own API that contains additional information from your freshdesk contacts such as contracted products, debt status, etc... through this App you can connect to show it when you are modifying a ticket or a contact from freshdesk
Once installed, the application is automatic, you don't have to take any action, when you enter a ticket or a contact, it already connects with your API and shows the result.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
6.0
allows you to indicate as parameters to be sent, the different data methods that freshdesk has available: ticket
contact
email_config
requester
company
group
options
time_entry
with the following format:
contact.email
ticket.id
ticket.status
etc...
5.0
- enable by x-www-form-urlencoded
- fixed issue sending body parameters as undefined
4.0
include debug mode and version control.
3.0
move scripts to head in index.html and no async
2.0
Including console.log for debug functions
1.0
No release notes found
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