Agent Productivity
freshdesk
Google Calendar
Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Google Contacts
Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.
Summary
Create and share a summary of problems faced by customers when you're working on tickets
TeamViewer V2
Provide remote assistance to customers using TeamViewer app for Freshdesk.
Attachment Manager
Have complete control over all ticket attachments with this interactive attachments manager widget.
Signature Management App
Signature management made easy on freshdesk. Simple to configure and use.
freshservice
Office 365 Calendar
Schedule and sync Freshservice events to your Office 365 calendar.
TeamViewer
Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Calendar
Book appointments, schedule meetings and calls on your Google calendar from Freshservice.
Google Hangouts
Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Skype for Business
Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Skype
Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Ticket Conversation Customizations
Provide quick customizations for agents viewing their day to day ticket conversations
Zoom
Integrating Zoom with Freshservice improves agent’s communication with a customer by scheduling instant Zoom meeting.
Quick Resolver
Quick Resolve button for tickets on the navigation bar.
freshsales
Google Calendar
Integrate with Google Calendar for a two-way sync of your appointments between your Freshsales and Gmail account.
Trello
Create a card in Trello whenever a new deal is created in Freshsales or when a deal reaches a certain stage in the pipeline

Office365 Calendar
Integrate with Office365 Calendar for a two-way sync of your appointments between your Freshsales and Microsoft account.
PandaDoc
Create sales documents with pre-filled CRM data, and send them out to be eSigned from Freshsales.
Smatbot AI
AI chatbot that accelerates lead generation and seamlessly pushes leads to Freshsales.
Sapling
Sapling helps sales reps write on-point emails/messages to get more responses.
Tray.io
Automate and connect Freshsales with your entire tech stack. Centralize data to win more, faster.
Zoho Flow
Use Zoho Flow to integrate Freshsales with 300+ apps without writing code.
Akita
Akita provides a Customer Success solution that works with Freshsales