Chat, Video & Telephony
freshdesk
Slack
Using the Slack app for Freshdesk allows you to keep various groups on Slack updated about the status of tickets in your helpdesk.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.
TeamViewer V2
Provide remote assistance to customers using TeamViewer app for Freshdesk.
Google Hangouts Chat
Receive notifications in Google Hangouts Chat whenever there's an update on the tickets you are assigned to.
Zoom V2
Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket.
Zoho Assist Remote Support
Integrate Freshdesk with Zoho Assist, a cloud-based remote support software which allows technicians to start or schedule remote support sessions to resolve issues on a remote desktop.
3CX Click to Call
Dial numbers directly from Freshdesk with the 3CX Click to Call App.
Super Receptionist
SuperReceptionist app lets you integrate with Freshdesk to capture leads along with phone numbers.
Hippo Video - Online screen & video recorder
Hippo Video is an online screen and video recording service which helps you create and add videos to your Freshdesk tickets. All Freshdesk users get Hippo Video free for 90 days (Total Value = $570). Contact support@hippovideo.io to activate.
freshservice
Slack
Integrating Slack with Freshservice will help you raise tickets, resolve issues and get alerts from within Slack.
TeamViewer
Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Skype for Business
Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Skype
Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Zoom
Integrating Zoom with Freshservice improves agent’s communication with a customer by scheduling instant Zoom meeting.
LogMeIn Rescue
Extend the functionality of Freshservice by providing remote support to your customers with the use of LogMeIn app for Freshservice.
Bomgar
Integrating Bomgar with Freshservice will bring remote desktop assistance into your service desk.
Connectwise Control Remote Support
The ConnectWise Control Remote Support App for Freshservice allows you to create and join ConnectWise Control support sessions from the Freshservice ticket sidebar.
freshsales
Freshchat
Integrate with Freshchat to chat with your Leads from Freshsales.
CDC Software inContact Integration with Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their inContact Telephony and Freshsales CRM systems.
CDC Software Interactive Intell. CTI - Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Interactive Intelligence Telephony and Freshsales CRM systems.
CDC Software Mitel CTI Integration with Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Mitel Telephony and Freshsales CRM systems.
CDC Software Nokia CTI Integration with Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Nokia (Alcatel) Telephony and Freshsales CRM systems.
CDC Software ShoreTel CTI Integration - Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their ShoreTel Telephony and Freshsales CRM systems.
CDC Software Siemen's Integration with Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Siemens Telephony and Freshsales CRM systems.
CDC Software Skype CTI Integration with Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Skype for Business Telephony and Freshsales CRM systems.
CDC Software Vonage CTI Integration - Freshsales
CDC Software – Real Time. Real Data. Real Success. CDC Software’s cloud-based CTI solutions empower companies to quickly and cost-efficiently integrate their Vonage Business Telephony and Freshsales CRM systems.