Chat, Video & Telephony
Freshdesk
Slack
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Improve collaboration between your agents and internal teams through real time Slack notifications
TeamViewer V2
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Provide remote assistance to customers using TeamViewer app for Freshdesk.
Microsoft Teams
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Receive notifications in teams whenever there's an update on the tickets you are assigned to.
Zoom V2
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Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket.
Google Hangouts Chat
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Receive notifications in Google Hangouts Chat whenever there's an update on the tickets you are assigned to.
Zoho Assist Remote Support
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Integrate Freshdesk with Zoho Assist, a cloud-based remote support software which allows technicians to start or schedule remote support sessions to resolve issues on a remote desktop.
3CX Click to Call
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Dial numbers directly from Freshdesk with the 3CX Click to Call App.
Twilio Integration
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Easily automate ticket updates and custom texts via twilio SMS.
Flock
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Installing the Flock app for Freshdesk would notify you in Flock every time a ticket or a contact is created or updated
Freshservice
TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Slack
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The Slack app on Freshservice helps you raise tickets, resolve issues and get alerts on Slack.
Zoom
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Integrating Zoom with Freshservice improves agent’s communication with a customer by scheduling instant Zoom meeting.
Skype for Business
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Connectwise Control Remote Support
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The ConnectWise Control Remote Support App for Freshservice allows you to create and join ConnectWise Control support sessions from the Freshservice ticket sidebar.
LogMeIn Rescue
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Extend the functionality of Freshservice by providing remote support to your customers with the use of LogMeIn app for Freshservice.
yammer
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Automatically convert Yammer posts into tickets or ticket notes by integrating Yammer with Freshservice.
Freshsales
Freshchat
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Integrate with Freshchat to chat with your Leads from Freshsales.
SuperReceptionist
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SuperReceptionist app lets you integrate with Freshsales to capture leads along with phone numbers.
KOOKOO CloudAgent
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KOOKOO CloudAgent simplifies managing calls, track conversations, and logging tickets in Freshsales.
vCS
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Get access to one-click calling and customer contact information in Freshsales with the vCS app.
CDC Software inContact CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Genesys CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Mitel CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Nokia CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software ShoreTel CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
Freshchat
Teamviewer
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Provide remote assistance to customers using TeamViewer app for Freshchat.
Upscope Screensharing
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See what your sees in one click from Freshchat using Upscope cobrowsing. No downloads or installs needed.
Calendly for Freshchat
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Calendly for Freshchat helps schedule meetings during a conversation.
MindBehind
MindBehind gives you a perfect solution to bring together live chat agents and chatbots on Freshchat
Guru (getguru.com)
Guru for Freshchat intelligently delivers AI-powered knowledge recommendations to your agents
Omilia Conversational AI Self-Service
Conversational AI Self-Service omnichannel in Speech/Text automation for customer call centers
Telegram for Freshchat
Connect Freshchat to your company's Telegram bot for seamless customer support integration.
Preview Web Messenger
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Preview Web Messenger in one-click from Team Inbox
Triniti.ai developer platform
Let your customers to engage in natural conversations, with pre-integrated freshchat agent handover
Freshworks CRM
SuperReceptionist
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SuperReceptionist app lets you integrate with Freshworks CRM to capture contacts with phone numbers
SMS
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Send SMS individually, in bulk, or by using workflows, right from the CRM.
CloudAgent
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CloudAgent simplifies managing calls, track conversations, and logging tickets in Freshworks CRM.
Freshworks CRM Ringcentral Call Control
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The Call Control gives you full control over your RingCentral telephony from inside Freshworks CRM.
Zoom
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Schedule and join Zoom meetings from Freshworks CRM
CDC Software 3CX CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Amazon CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Avaya CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.
CDC Software Broadsoft CTI
CDC Software's CTI solutions provide a quick and cost-efficient integration for multiple systems.