Issue Tracking & Alerts
freshdesk
Atlassian JIRA
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Create and access Atlassian JIRA tickets from your Freshdesk account
Atlassian Jira Plus
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Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.
Asana
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Asana helps you create a task from a Freshdesk ticket into Asana for easier tracking and follow-up.
Kanban Board
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Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket.
Trello
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Collaborate and keep your teams in sync by creating and linking tickets into Trello cards
Freshservice App for Freshdesk
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Easily transfer customer support issues into your servicedesk that needs attention by internal teams
Ticket Reminder
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Set up email reminders to follow up with your customer's tickets.
Freshrelease
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Track incoming tickets as bugs, stories, etc. easily by integrating Freshdesk with Freshrelease.
GitHub-MintUI Integration
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The GitHub app will give you access to all your online repositories and promote team collaboration.
freshservice
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile
Quick Toggle Ticket Type
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Quickly toggle the ticket type from Incident to Service Request and vice-versa.
Atlassian JIRA
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Identify and prioritize common problems with ease by integrating JIRA with Freshservice.
Freshdesk App for Freshservice
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Easily transfer customer support issues into your servicedesk that needs attention by the internal teams such as devs, process owners, admins etc.
Auto Ticket Merger
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Automatically merges tickets with the same subject created by a user within a certain time interval.
Freshrelease
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Track incoming tickets as bugs, stories, etc. easily by integrating Freshservice with Freshrelease.
Toggle Note visibility to Public
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This app overrides the default behavior and sets the visibility to the public by default
Vsts
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VSTS app helps you to create workitem from Freshservice ticket into VSTS for easier tracking
Trello
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Empower your IT teams to collaborate and organize their Freshservice incident tickets with ease.
freshchat
Freshdesk Contact Import
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This app would show the contact properties stored in Freshdesk, associated with that Freshchat user.
Virtual Observer - WFO Event Player
VO is a workforce optimization (WFO) solution that fully integrates with Freshdesk and Freshchat.
LogMeIn Rescue
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Bring in added functionality of providing remote support to your customers using LogMeIn app.