Social Media & Channels
ChannelReply lets you manage eBay and Amazon messages as threaded Freshdesk tickets, with additional info from marketplace.
Integrate Instagram with Freshdesk to enable teams to manage Instagram comments from Freshdesk.
WhatsApp (Early Access)
Integrate your business number with your Freshdesk account and support customers over WhatsApp.
Telegram Connect
Telegram connect for Freshdesk allows you to seamlessly integrate Telegram®️ messages into your Freshdesk work flow. In addition to Email and other traditional channels you can now easily reach your customers on Telegram without leaving Freshdesk.
Playstore - Freshdesk for mint
This app creates a Freshdesk ticket for every review of your app in the Google Playstore
Trustpilot - Freshdesk for Mint
Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Youtube - Freshdesk for Mint
This app enables you to receive, view and respond to youtube comments from within Freshdesk.
WeChat Connect
Seamlessly connect your Official WeChat account to your Freshdesk Account and connect with over 800M WeChat users.
Nexmo Messages for Freshdesk
Nexmo Messaging for Freshdesk, powered by Nexmo, is a multi-channel messaging integration in Freshdesk that allows a brand to create media-rich support experiences in the channels customers love the most, including SMS, MMS, WhatsApp and Facebook