Social Media & Channels
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ChannelReply lets you manage eBay and Amazon messages as threaded Freshdesk tickets, with additional info from marketplace.
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Integrate Instagram with Freshdesk to enable teams to manage Instagram comments from Freshdesk.
WhatsApp (Early Access)
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Integrate your business number with your Freshdesk account and support customers over WhatsApp.
Playstore - Freshdesk for mint
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This app creates a Freshdesk ticket for every review of your app in the Google Playstore
Telegram Connect
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Telegram connect for Freshdesk allows you to seamlessly integrate Telegram®️ messages into your Freshdesk work flow. In addition to Email and other traditional channels you can now easily reach your customers on Telegram without leaving Freshdesk.
OAPPS for Instagram Comments
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View and reply to Instagram comments from Freshdesk.
Youtube - Freshdesk for Mint
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This app enables you to receive, view and respond to youtube comments from within Freshdesk.
Trustpilot - Freshdesk for Mint
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Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
App Store and Google Play Reviews
Save your time by receiving user reviews and replying to them directly in your Freshdesk account.