Social Media & Channels
freshdesk
ChannelReply
ChannelReply lets you manage eBay and Amazon messages as threaded Freshdesk tickets, with additional info from marketplace.
Instagram
Integrate Instagram with Freshdesk to enable teams to manage Instagram comments from Freshdesk.
WhatsApp (Early Access)
Integrate your business number with your Freshdesk account and support customers over WhatsApp.
Telegram Connect
Telegram connect for Freshdesk allows you to seamlessly integrate Telegram®️ messages into your Freshdesk work flow. In addition to Email and other traditional channels you can now easily reach your customers on Telegram without leaving Freshdesk.
Playstore - Freshdesk for mint
This app creates a Freshdesk ticket for every review of your app in the Google Playstore
Trustpilot - Freshdesk for Mint
Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Youtube - Freshdesk for Mint
This app enables you to receive, view and respond to youtube comments from within Freshdesk.
WeChat Connect
Seamlessly connect your Official WeChat account to your Freshdesk Account and connect with over 800M WeChat users.
App Store and Google Play Reviews
Save your time by receiving user reviews and replying to them directly in your Freshdesk account.