Surveys & Feedback
Freshdesk
Sentimental Jeff!
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Jeff is sentimental and cares about support. Jeff tells you when your customer is happy or sad.
SurveyMonkey
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Add your SurveyMonkey surveys right inside your tickets the same way you would add a default satisfaction survey.
Playstore - Freshdesk for mint
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This app creates a Freshdesk ticket for every review of your app in the Google Playstore
CloudCherry
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CloudCherry users can now leverage Freshdesk for closing the loop with customers.
Trustpilot - Freshdesk for Mint
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Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Nicereply
Measure customer satisfaction with Nicereply – CSAT, NPS and CES survey tool built for Freshdesk.
SimpleSat
Add fun CSAT surveys directly to solved ticket email notifications. Turn your positive feedback into real-time website testimonials.
Zonka Feedback
Measure customer satisfaction and quality of your customer support with Zonka Feedback for Freshdesk
Qualtrics
Close the loop when customers provide experience feedback through Qualtrics.
Freshservice
Ticket time entry Customizations
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Provide quick customizations for agents regarding how they track time on their tickets.
Contract Management
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Contract Management app helps admin track the time spent by support agents on Freshservice tickets
Auto Timer
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Get the exact time spent on tickets by the agent with the help of Auto Start Timer app.
SurveyMonkey
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Integrating SurveyMonkey with Freshservice will provide powerful customer support through meaningful feedback.
Harvest
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Integrating Harvest with Freshservice will let you track expenses, save time and plan effectively without moving from your Freshservice screen.
QuickBooks
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Manage your business accounts and bill your clients by integrating QuickBooks with Freshservice.
Freshbooks
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Track time on tasks and tickets, and easily generate invoices by integrating FreshBooks to Freshservice.
Google Map Assistant
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Take note of distance and travel time between locations in a map as you process tickets.
Workflow Max
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Generate invoices based on time spent resolving tickets by integrating WorkflowMax with Freshservice.
Freshsales
Survicate
All-in-one customer survey tool integrated with Freshsales.
SmileBack
The Feedback Specialists for Helpdesks
Freshworks CRM
Form Builder by POWR
Automatically capture leads in Freshworks with professional, custom forms.