Surveys & Feedback
Sentimental Jeff!
verified badge symbol
Jeff is sentimental and cares about support. Jeff tells you when your customer is happy or sad.
verified badge symbol
Add your SurveyMonkey surveys right inside your tickets the same way you would add a default satisfaction survey.
Playstore - Freshdesk for mint
verified badge symbol
This app creates a Freshdesk ticket for every review of your app in the Google Playstore
verified badge symbol
CloudCherry users can now leverage Freshdesk for closing the loop with customers.
Trustpilot - Freshdesk for Mint
verified badge symbol
Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Measure customer satisfaction with Nicereply – CSAT, NPS and CES survey tool built for Freshdesk.
Add fun CSAT surveys directly to solved ticket email notifications. Turn your positive feedback into real-time website testimonials.
Zonka Feedback
Measure customer satisfaction and quality of your customer support with Zonka Feedback for Freshdesk
Close the loop when customers provide experience feedback through Qualtrics.
Ticket time entry Customizations
verified badge symbol
Provide quick customizations for agents regarding how they track time on their tickets.
Contract Management
verified badge symbol
Contract Management app helps admin track the time spent by support agents on Freshservice tickets
Auto Timer
verified badge symbol
Get the exact time spent on tickets by the agent with the help of Auto Start Timer app.
verified badge symbol
Integrating SurveyMonkey with Freshservice will provide powerful customer support through meaningful feedback.
verified badge symbol
Integrating Harvest with Freshservice will let you track expenses, save time and plan effectively without moving from your Freshservice screen.
verified badge symbol
Manage your business accounts and bill your clients by integrating QuickBooks with Freshservice.
verified badge symbol
Track time on tasks and tickets, and easily generate invoices by integrating FreshBooks to Freshservice.
Google Map Assistant
verified badge symbol
Take note of distance and travel time between locations in a map as you process tickets.
Workflow Max
verified badge symbol
Generate invoices based on time spent resolving tickets by integrating WorkflowMax with Freshservice.
All-in-one customer survey tool integrated with Freshsales.
The Feedback Specialists for Helpdesks
Freshworks CRM
Form Builder by POWR
Automatically capture leads in Freshworks with professional, custom forms.