Displays Freshdesk contact information in Freshcaller.
When an agent receives a call from a customer, this integration displays all the customer details based on the phone number or email address of the requester from Freshdesk on the right side of the Freshcaller interface.
1. Click Install.
2. Enter the Freshdesk Domain URL and API key.
3. Click Verify Freshdesk account.
4. Select the contact fields to be displayed when an agent receives a call.
5. Click Install.