Book appointments and video meetings for customers from inside Freshdesk.
Free
58 installs
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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OverviewReviews How to install?
Empower your helpdesk staff to book appointments quickly and efficiently, with the Setmore plugin for Freshdesk. When communicating with a customer, your team can access the calendar of the most relevant specialist. It all happens within the dashboard. After viewing their real-time availability, helpdesk agents are able to confirm a booking in minutes. That goes for in-person and virtual appointments.
Enhance customer experience with a proactive and personalized scheduling process. Email confirmations and reminders are automated, ensuring both service providers and customers stay in the loop.
And it doesn’t end there!
* Manage your calendar and book appointments on the go, with the Setmore Android and iOS apps .
* Get an online Booking Page that your customers can use to self-schedule their next appointment .
* Host crystal-clear 1-click video meetings for customers around the world. No downloads required.
* Accept secure payments online with the Square payment integration.
* Create multiple staff logins, each with an individual calendar and booking link, and assign permission levels .
* Reduce double-booking by syncing Setmore with your Google and Office 365 calendars .
* Get instant in-app updates when an appointment is added or edited.
* Upgrade to Premium and unlock exclusive features like text reminders, recurring appointments, and 2-way calendar syncs.
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1. Open Freshdesk and go to Settings > Apps. Search for ‘Setmore’ in the Marketplace and install the plugin.
2. In the left-side navigation bar of your Freshdesk dashboard, you’ll see the Setmore plugin. Click it and an authorization screen will appear.
3. Click the ‘Authorize’ button and the Setmore ‘Sign In’ screen will display.
4. Sign into your Setmore account and you’ll be redirected to Freshdesk again.
Your Booking Page is now connected to Freshdesk. Start scheduling appointments straight from your dashboard
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 2.0
Released on Jan 06, 2022
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