By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Freshservice integration with the Harvest for Freshservice app enables IT teams to monitor the time spent by agents on your Freshservice service desk tickets by syncing all the tickets’ time entries data to Harvest.
The Harvest for Freshservice app integration:
- Enables tracking the time spent by an agent on a ticket.
- Records multiple time entries for the same ticket to track the time spent at different intervals.
- Consolidates all the time entries for an agent on a ticket.
- Records the time spent by different agents on the same ticket under a single task in Harvest.
Learn more: https://support.freshservice.com/en/support/solutions/articles/50000011366-harvest-for-freshservice-app-integration
Here is a quick step-by-step flow on how to successfully integrate the Harvest for Freshservice app.
1. Start installation:
- Log in to your Freshservice account and go to Marketplace Apps.
- Search and select the Harvest for Freshservice app using the Search apps option.
- Click Install to install the app.
2. Authorize app (post installation):
- Log in to your Freshservice account and go to Tickets > List.
- Click any ticket Subject to open the ticket details page.
Note: The Harvest for Freshservice app is displayed as a widget on the right side of the ticket details page.
- Follow the steps to authorize the app.
Detailed help article: https://support.freshservice.com/en/support/solutions/articles/50000011366-harvest-for-freshservice-app-integration
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
1.0 (July 2025)
No release notes found
Build your own apps
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.