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LogRocket
Verified by FreshworksLogRocket allows agents to view the most recent sessions of customers
Published by tq2esrt21126q18232(about 1 year ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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With this integration, agents will have access to a link that will redirect the user to relevant user sessions inside LogRocket.
The link will be in the below format:
“https://app.logrocket.com/YOUR_ORG/YOUR_APP/sessions?e={{ticket.requester.email}}"
6 installs
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To show the relevant LogRocket sessions, admins need to input the following details:
1. Org Name
2. App Name
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Enter your Freshwork's product URL to proceed
https://
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Version History1.0 (February 2024)
No release notes found