The power of Recurpay Subscriptions inside Freshchat. Access & manage customers' subscriptions data from the comfort of the Freshchat Inbox. Provide agents with context & control to support customers. Support agents can now view all subscriptions of a particular customer directly from the Freshchat Inbox. This visibility extends to viewing Subscriptions grouped by their status, providing a clear overview of Active, Paused, Canceled, Halted and Draft Subscriptions. This immediate access to subscription details allows agents to offer personalized support swiftly. 1. View 3 most recent subscriptions of the Customer at-a-glance. 2. View all subscriptions grouped by status. 3. Drill down into specific subscriptions & view all Orders within a particular subscription, offering a timeline of the customer's engagement and purchase history. 4. Drill down into a specific Order within a subscription, enabling agents to address queries/issues with precision. The integration empowers support agents with the ability to take direct actions on subscriptions from the Freshchat inbox. This includes: 1. Active subscriptions can be Paused / Canceled, offering flexibility in managing customer needs. 2. Canceled Subscriptions can be Reactivated, encouraging continued engagement and loyalty. 3. Paused Subscriptions can be either Reactivated or Canceled based on customer preferences.