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Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Power up your helpdesk with Setmore.
Your team can schedule appointments effortlessly—right from your Freshdesk dashboard. While chatting with a customer, agents can instantly check availability and book time with the right specialist in just a few clicks. Whether in person or online, the experience is simple, fast, and hassle-free.
Make it personal: Every appointment comes with automated email confirmations and reminders, keeping everyone in sync—with no extra effort required.
And that’s just the beginning:
• Mobile freedom: Manage your calendar anytime with the Setmore app for Android and iOS.
• 24 hour self-booking: Share your online Booking Page so customers can book when it suits them.
• 1-click video meetings: Host secure online sessions—no extra steps or downloads needed.
• Online payments: Accept payments upfront with Square, Stripe or PayPal.
• Team management tools: Create staff logins with individual calendars, booking links, and access levels.
• Instant calendar sync: Connect Setmore with Google or Office 365 to reduce double-bookings.
• Real-time updates: Stay in the loop when appointments are added or changed.
Get even more with Pro:
• Text reminders to reduce no-shows
• Recurring bookings to automate regular sessions
• 2-way calendar sync for real-time availability
• And more powerful tools to help your team do more, faster
Start free at https://www.setmore.com
I can't rate this higher than a 1. There's not really any benefit to schedule meetings within a ticket. Unless I'm completely lost and don't know how it works... there's no way you can send the cusotmer your Setmore link, allow them to schedule a meeting, and have the ticket updated with the meeting... and the meeting containing the ticket number. If it did those things, I'd be really impressed. Contact me if I've got it wrong and I'm happy to revise my review.
1. Open Freshdesk and go to Settings > Apps. Search for ‘Setmore’ in the Marketplace and install the plugin.
2. In the left-side navigation bar of your Freshdesk dashboard, you’ll see the Setmore plugin. Click it and an authorization screen will appear.
3. Click the ‘Authorize’ button and the Setmore ‘Sign In’ screen will display.
4. Sign into your Setmore account and you’ll be redirected to Freshdesk again.
Your Booking Page is now connected to Freshdesk. Start scheduling appointments straight from your dashboard
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
4.0 (July 2025)
- Updated app logo to reflect new branding.
- Refreshed app listing content for improved clarity and feature highlights.
3.0 (April 2025)
No feature updates have been made. The API domain has been migrated to a new one that now generates the booking page.
2.0 (March 2025)
No release notes found
1.0 (March 2025)
No release notes found
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