55PBX Pabx Virtual is a complete tool for customer service, sales, customer service and customer success. We are Telecom as a Service and we have complete solutions. Our contacts:08000550055 and Quero@55pbx.com.br
This Webphone offers options for:
- CTI: integrate with Freshdesk Talk Partner Edition and have all Support and customer information on screen (Computer Telephony Integration);
- API: The entire 55PBX system is made up of API's and you can integrate customer API's, CRM's such as Sugar, Microsoft Dynamics, Salesforce, among others;
- URA: Create and edit your URA in real time by admin, in an easy way. Create queues, extensions and increase the power of service and customer satisfaction;
- Automation: Integrate your IVR with your system and respond with Text to Speech to your customers, reducing human service and improving the experience;
- 360 System: Talk to the Webphone at Freshdesk, Market Webphones like 3CX, x-Lite, Zoiper, in Google Chrome extension, on IP phones or redirecting to your cell phone;
- Integration with other PBXs: 55PBX has the facility to continue in your legacy CCaaS system as Virtual PBXs like Genesys, Talkdesk, Twilio or in your Cisco, Avaya...
55PBX system features range from a simple increase of a receptive number in the account to make your customer success or customer service to great integrations for inbound sales with dialers and API's returns. The telephone system has the sale of 0800, 4004/4003, local DDD's, international receptive numbers and also minutes to make assets with low cost approved by Anatel.
The PABX has IVR, DAC, Queues, Extensions, Call Recording, Service Quality Survey, Automatic Dialer, Service Form, Reports, Real Time Report and Monitoring. The Center also has integrations in Microsoft Power BI, Tableau, Klipfolio and BI tools. The IVR's can be Simple with configuration in the system, it can be Intelligent IVR with TTS integrated into systems via API (ecommerce, sales, SAC, CX and CS) or Secure IVR, integrated into PCI Compliance sales gateways with data suppression in the audio from the telesales agent. 55PBX is the complete telephony tool for your company, regardless of its size, and serves to serve any area of any segment, of any business. Transform your business telephony into your best service channel! www.55pbx.com