Customer Spotlight: NRL Mortgage

NRL Mortgage is a national residential mortgage company serving 60,000 home buyers per year across the United States. After facing difficulty with a software system that wasn't very user friendly, they made the switch to Freshservice. Freshservice is quick to implement and easy to use, with a simple yet intuitive platform. They use the audit-trail extensively to keep track of their tickets, and they have enjoyed hitting refresh with Freshworks!