Freshworks at Gartner CIO & IT Executive Conference Brazil 2026
Transform operational complexity into business agility. Join Freshworks in São Paulo to discover how Brazilian IT leaders are unifying service operations and using domain-specific AI to drive efficiency, scale innovation, and elevate employee experience.
Date: September 21–23, 2026 Location: Sheraton São Paulo WTC Hotel
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Ways to connect
See unified service operations in action
Visit the Freshworks booth for a personalized demo of Freshservice, Device42, and FireHydrant, powered by Freshworks AI. See how we unify employee service and technology operations on one platform.
Personalized assistance for employees
Safe automation for service teams
Actionable insights for IT leaders
Unified service, asset, and incident operations
Plus, pick up limited-edition Freshworks swag while supplies last.
Join Freshworks for an exclusive evening at Baleia rooftop
Step away from the conference and join Freshworks leaders and fellow IT executives for an intimate evening at Baleia Rooftop. Enjoy dinner, drinks, and meaningful conversation while connecting with peers and exploring the future of IT.
Date: September 22, 2026 Time: 7:00 PM - 10:00 PM Location: Baleia Rooftop, São Paulo
How Brazilian leaders remove IT service ops friction with AI
Join Claudio Po and Freshworks customer, Grupo Piracanjuba for a fireside chat on unifying service operations and applying domain-specific AI to eliminate friction, automate workflows, and deliver proactive service.
Date: September 23, 2026 Time: 1:10–1:30 p.m. Location: Exhibit Showcase Theater, Golden Hall, 5th Floor
Meet with Freshworks leadership
Schedule a conversation with Freshworks leadership to discuss your service management priorities, AI strategy, and opportunities to improve employee service and technology operations.
Available to meet:
Claudio Po, Managing Director, Brazil Javier Ojeda, Head of Sales, Latin America Payal Patel, Senior Director, Solution Engineering Matt Sorenson, Senior Director, Strategic Alliances
Featured leaders
Izaías Gomes
Director of IT, Grupo Piracanjuba
Claudio Po
Managing Director, Brazil, Freshworks
Javier Ojeda
Head of Sales, Latin America, Freshworks
Payal Patel
Senior Director, Solution Engineering, Freshworks
Matt Sorenson
Senior Director, Strategic Alliances, Freshworks
Kuntal Vahalia
Senior Vice President, Global Channels & Alliances, Freshworks