Featured Webinars
All Webinars
A single place to discover educational webinars hosted by the Freshdesk team and customer support influencers across the world. We have a collection of webinar recordings, AMA’s and workshops about customer support.
Why you should watch and subscribe to our future webinars
Freshdesk is a customer support software trusted by 60,000 Customers across the world. We host customers, prominent speakers from the support industry to talk about best practices and customer service skills that help small and large teams deliver exceptional support to their customers.
If you are a customer-centric organization like us, here’s what you can expect:
New and innovative ideas to delight customers
Tips on taking your support from good to great
Skill-based workshops for teams of all sizes
Suggestions on building and measuring customer loyalty the right way.
CX EXPERT TALKS
Scaling Customer Support with Chatbots and AI
CX EXPERT TALKS
The Real RoI of Chatbots in Customer Support
CX EXPERT TALKS
Why Fast Customer Service is a Must-have: Growing with Speed & Quality in 2021
CX EXPERT TALKS
Forrester and Freshworks: Delivering Recession-proof, Retention-focused Customer Service
CX EXPERT TALKS
Let's Talk Shop: Integrating Digital Customer Service into Retail CX
CX EXPERT TALKS
The New CX Mandate: Post-Pandemic Trends in Customer Service
WEBINAR
How Freshdesk drives superior customer experiences with proactive engagement
WORKSHOP
Setting up field service operations in a post-COVID-19 world
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