A unified suite to deliver a digital campus experience
Freshservice enables you to deliver a world-class campus experience with a quick time-to-value.
Read WhitepaperAll your tools rolled into one
Manage complex infrastructure with the CMDB
Build and track Configuration Item relationships with the CMDB. Triage bottlenecks with an intuitive canvas. Maintain audit-ready logs with detailed activity logs. Manage related expenses, contracts and requests, all from one window. Auto-discover devices on the network with the Discovery Probe.
Condense requests to a unified catalog
Let users search for, and add services to their cart. Add services from across departments (Administration, Student Housing, Staff Services, Payroll, etc.). Group services by departments, set up loaner services, and track your inventory. Set up automated approval workflows and minimize manual effort.
Visualize your service desk’s performance with robust reporting
Set up automated reports and have them delivered directly to your inbox every week. Customize reports to get granular insights into everything from agents’ performance to seasonal ticket volumes.
Reach users where they are
Boost service desk adoption by reaching users on their mobile devices with the Freshservice app (for Android and iOS). Gain mobility by giving agents a service desk on their mobile devices where they can manage incidents, assets, changes, and approvals.
Connect apps like LEGO®️ bricks
Find integrations of every size on the Freshworks Marketplace, backed by an enthusiastic developer community. Freshservice integrates with popular apps like Google Calendar, Google Hangouts, Slack, TeamViewer, Skype, Zoom, Jamf and many more apps.
Do once. Do twice. Automate.
Handle inflated seasonal ticket volumes with ease. Automate your service desk to handle routine requests. Automate approval workflows by sending approval requests to the right inboxes. Build complex automations with the intuitive Workflow Automator canvas.
The Freshservice Advantage
Streamlined Self Service Resources
Effortless Service Management
Better Decision Making with Analytics
Recommended by leading industry experts
The Freshservice impact on our customers
Here's what some pioneers of the education sector have to about Freshservice
Sign up for Freshservice today
Start your 14-day free trial. No credit card required. No strings attached.