ON-DEMAND WEBINAR

The Future of ITSM in the AI Era

What’s changing, what’s hype, and how IT leaders should prepare for the next 12 months

Discover how AI is transforming IT service management and redefining how service desks support employees. Join Freshworks for a practical conversation with futurist Scott Steinberg and Freshworks product strategist Ravi Tharisayi.

Duration: 49 minutes

MEET THE PANEL

Voices from Freshworks & industry leaders

Join futurist Scott Steinberg and Freshworks ITSM product strategy leader Ravi Tharisayi as they connect market insights, AI innovation, and real-world strategies shaping the future of IT service management.