INDUSTRY INSIGHTS WEBINAR: RETAIL

From siloed to centralized: Catalyzing Carrefour’s ITSM

See how global grocery leader Carrefour unified 15 fragmented helpdesks with Freshservice, empowering 350 agents and 11,000 employees across 40 countries.

Date: Wednesday, December 3, 2025

Time: 11 a.m. PDT / 2 p.m. EDT

Location: Virtual

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WHY ATTEND?

Industry insights with Carrefour

How does a €76-billion, multinational retailer overcome IT challenges? In this case study, see how Carrefour transformed its help desk and improved productivity across IT, logistics, HR, and retail operations.

Industry insights for manufacturing 4.0

Meet the speaker

At our Industry Insights webinar, Payal Patel shares extensive transferable lessons from dozens of case studies, clients, and industries.

INDUSTRY INSIGHTS WEBINAR: RETAIL

Uncomplicated ITSM for unparalleled retail operations

How will complexity-cutting, AI-powered Freshservice accelerate your business? Hear Carrefour case study results in this retail-specific session.

Straight from the source: More ITSM insights

Tailored by industry, these 30-minute, expert-led sessions feature insights and practical tactics for accelerating IT and employee service management with Freshservice.

October 1, 2025

Financial Services

Learn how Creditsafe self-implemented AI-powered ITSM across 25 global offices—in just eight weeks.

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November 5, 2025

Business Services

See how Qualfon streamlined workflows and elevated service delivery for 16,000 employees with AI-powered ITSM.

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January 7, 2026

Healthcare

Supernus Pharma and Salinas Valley Health deliver efficient, secure, and patient-centric care with Freshservice.

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February 4, 2026

Manufacturing

HOLT CAT, Coherent, and TaylorMade transform operations with end-to-end, AI-enhanced service management.

Register now