WEBINAR

Why employee experience drives ITSM and ESM success, featuring Forrester

See how employee experience fuels ITSM and ESM success. Join Freshworks with insights from a featured Forrester guest expert.

Date: March 12, 2026

Time: 10:00 a.m. IST | 10:00 a.m. GMT | 10:00 a.m. PST

Featuring:

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Boost ITSM and ESM results by prioritizing employee experience

Disconnected services, manual workflows, and employee frustration slow businesses down. Join our webinar featuring a Forrester expert to discover how strong employee experiences drive ITSM and ESM success, boosting adoption and business impact.

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MEET THE PANEL

Voices from Forrester, Freshworks & industry leaders

Join a Forrester guest expert, Freshworks’ Field CTO, and a customer leader as they connect research, strategy, and execution for employee service.