LIVE WEBINAR

AI-Led Service Transformation with Freddy

An Exclusive Session for Premium Support Discover how Freddy AI serves as a strategic partner for service agents by enabling faster resolutions, improving operational efficiency, and enhancing the overall service experience. Freddy is an AI-powered assistant designed to support both business and IT teams through intelligent automation and productivity-driven capabilities across all departments within Freshservice.

Date & Time Options:

Slot 1: June 23, 2026 (Tuesday) 11:30 a.m. IST | 2:00 p.m. SGT | 4:00 p.m. AEST

Slot 2: June 24, 2026 (Wednesday) 8:30 a.m. PDT | 11:30 a.m. EDT | 3:30 p.m. GMT

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Why Attend?

This exclusive webinar hosted by an Enterprise Technical Account Manager, will cover:

  • Introduction: Why Freddy?

  • Overview of Freddy Features

  • License Assignment & Enablement

  • Freddy Across the Ticket Lifecycle

  • Freddy Copilot Reporting

  • Introduction to Freddy AI Agent

  • Live Demo: Freddy AI Agent on Microsoft Teams

  • Freddy AI Agent Reporting

  • Q&A Session

AI-Led Service Transformation with Freddy

Presented By

Priyanka Ramachandran

Priyanka Ramachandran

Enterprise Technical Account Manager, Freshworks

Frequently Asked Questions

Do I need to register for the webinar?

Yes, you’ll need to register to gain access to the webinar. Please fill in the registration form with your basic details to get started.

How will my information be used?

The information you provide upon registration will only be used to establish you as a participant and to send you the webinar invite. It will not be used for any other purposes.

Can I login from any device or browser?

Yes, our tool is compatible with any computer or mobile device and any browser. But make sure to login only with your registered business email.

Is the event free to attend?

Yes, this event is free to attend. We encourage you to register.

Will I receive the recording of the webinar?

All participants shall receive the webinar recording after the session.

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