Delivering Value Together

Scale on Demand, Your Way 

Tailor your platform effortlessly to match changing requirements. Activate or deactivate features, expand applications, and seamlessly link new and existing tools. With AWS's limitless storage and processing power, never stress about capacity and performance.

Seamless Collaboration via Deep Integrations

Unify teams and optimize operations using integrations like AWS Lambda, Amazon EventBridge, Amazon Connect, and Amazon DocumentDB. Freshworks offers an all-in-one CRM – Freshsales, Freshmarketer, Freshdesk, and Freshchat – for a complete customer view, while also supporting third-party integrations.

Effortless Procurement for Complete Experiences

Build on capabilities and skill sets through streamlined procurement by tapping into the comprehensive offerings from Freshworks and AWS marketplaces.

AWS Competencies

AWS Small and Medium Business (SMB) Competency

As an AWS SMB Competency Partner, Freshworks helps SMBs achieve their cloud goals by leveraging the agility, extensive services, and innovative pace that AWS provides, ensuring a tailored approach to every SMB we serve.

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AWS Partner Programs

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Freshworks customers can now easily buy and deploy our intuitive customer and employee engagement solutions through the convenience of AWS Marketplace.
 

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The AWS Public Sector Partner (PSP) Program validates AWS Partners with cloud-based solutions and experience supporting government, space, education, and nonprofits around the world.
 

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The AWS Global Startup Program provides mid-to-late stage startups with product development, go-to-market, co-sell, and dedicated AWS support.
 

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Freshworks facilitates fast telemedicine and builds public sector engagement using AWS.
 

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Learn more about our integrations with AWS

Amazon Eventbridge + Freshdesk

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SQS + Freshdesk

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Freshdesk Telephony Partner Extension with Amazon

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AWS Cloud Discovery + Freshservice

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AWS EC2 - Orch + Freshservice

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AWS IAM - Orch + Freshservice

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AWS Lambda - Orch + Freshservice

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AWS CloudFormation - Orch + Freshservice

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AWS S3 - Orch + Freshservice

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Amazon Eventbridge + Freshsales Classic

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Customer Spotlights: Explore their success stories

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Freshworks Empowers Collinson to Self-Serve with Omnichannel Engagement Solution
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kissht kissht

For Kissht, Freshworks and AWS technologies deliver user-friendly interfaces, rock-solid reliability, and robust security, shaping both customer and employee experiences.
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Thomas Cook achieves a 67% improvement in first response SLA with Freshdesk
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arjas steel arjas steel

Arjas Steel leverages Freshservice and AWS for a variety of use cases
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ipostal1 ipostal1

iPostal1 shares how they simplified customer and agent experiences with Freshworks CRM, by improving resolution time and enhancing self-service options.
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hamleys hamleys

Hamleys boosts agent morale and sees 50% reduction in costs with Freshdesk on AWS
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