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Press releases
Freshworks Launches AI-Powered Capabilities to Elevate the Employee Experience and Turn Complexity into Growth
Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event within Freshservice, the AI-powered IT management platform, that make it easier for teams to resolve issues faster, prevent problems earlier
Freshworks Launches New AI Capabilities to Minimize Customer Service Fragmentation and Deliver Faster, More Personal Support
Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution rates
20% of Software Budgets Wasted on Unnecessary Business Complexity, Freshworks Survey Finds
As businesses expand their technology stacks and operational processes, they face a hidden but pervasive challenge: complexity. A new report from Freshworks Inc. (NASDAQ: FRSH) has calculated exactly what that complexity costs.
Freshworks Expands Enterprise Service Management to Power All Business Functions
Freshworks Inc. (NASDAQ: FRSH), today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an existing Freshservice IT Service Management (ITSM) implementation.
Freshworks Reports Third Quarter 2025 Results
Freshworks Inc. (Nasdaq: FRSH), the leading provider of uncomplicated software that delivers exceptional customer and employee experiences, today announced financial results for its third quarter ended September 30, 2025.
Freshworks to Announce Third Quarter 2025 Financial Results on November 5, 2025
Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the third quarter ended September 30, 2025 following the close of market on Wednesday, November 5, 2025.
Freshworks Appoints Enrique Ortegon as Senior Vice President and General Manager of Americas Field Sales
Freshworks Inc. (Nasdaq: FRSH), the provider of people-first AI service software, today announced financial results for its second quarter ended June 30, 2025.
Freshworks Reports Second Quarter 2025 Results
Freshworks Inc. (Nasdaq: FRSH), the provider of people-first AI service software, today announced financial results for its second quarter ended June 30, 2025.
In the news
Freshworks report outlines corporate struggles with software solutions
Revenue Brew
Freshworks expects strong fourth-quarter revenue on AI-driven software demand
Reuters
Freshworks Inc. Launches Freshservice for Business Teams as Standalone Solution to Enhance Employee Experience Across Non-IT Departments
Quiver Quantitative
I’m a CEO who’s run 18 Ironman races and the AI ROI race isn’t any different
Fortune
Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX
CX Quest
Freshworks and Sonata IT: partner-led SaaS growth and AI-first expansion in India, APAC
DQ Channels
The customer voice - Panasonic Consumer Electronics and RingCentral execs talk about their AI journeys with Freshworks
Diginomica
Freshworks eyes $1.3 billion in revenue by 2028 fuelled by upmarket demand
The Hindu Business Line