Track, prioritize & manage issues

Plan & track every type of work item needed to ship great software. A single place to manage the entire development process.

a pictorial representation of tasks being rearranged by drap and drop method
Drag & Drop prioritization

Use simple, pain-free drag & drop actions to prioritize items visually. Estimate efforts, rank them out with ease and bring visibility to the entire team. 

Track commits & pull requests 

Integrate with source control tools like Github and Gitlab to bring you more context about code changes made for every feature or bug fix. You can also completely automate status updates.


Track dependencies

Link bugs to work items with ease. Track dependencies that block work progress. Also, track duplicate and related items easily and minimize redundant work. 



Collaborate with @ mention

Use this option to get a team member’s attention to a comment. The user is automatically sent a notification in their inbox. Get them to notice specific updates or discuss other important details the user needs to know about. 

Attach screenshots & files

Share information with your team readily in the form of attachments, images or files. Attach multiple files to a single issue.

Update work status automatically 

Integrate with source control tools like Github and Gitlab to bring you more context about code changes made for every feature or bug fix. You can also completely automate status updates based on events in your codebase. No more manual status updates!

Manage a backlog of items

 Work only on the right things in the right order by managing your backlog right. Set due dates and deliver on time.  

An icon of a checklist of things to be done.
Rank using drag & drop cards

Have the freedom to prioritize your work items based on priority just by dragging and dropping them in the backlog.  

Group by tags

Add custom tags to tasks to organize them better. Filter tasks based on the tags that they have on them.

Group & filter by epics

It is easy to view all the work items assigned to an epic. Don’t miss out on any tasks by keeping a tab of all the issues that have not been assigned to any epics as well.


Estimating in story points.

Allocate story points based on the effort needed for tasks. Break down larger work items or tasks based on the effort needed for it to be completed within a sprint. Monitor your team’s efforts to have them on track.

Plan team sprints

Enable teams to work in a time-bound, iterative & a goal-oriented way. Easily visualize the team’s progress in sprint board. Keep bottlenecks at bay and complete tasks on time.

an icon representing sprint planning of a team starting from task management until completion.
Run multiple sprints  

Run different sprints for projects. Freshrelease supports by running them parallelly, separate teams can work on the same backlog simultaneously. 

Get sprint insights

Compare your work items against planned ones. Predict the average velocity of your team for advance planning. This feature narrows down any last-minute surprises during the scrum.

Run daily stand-ups

Bring transparency in team's work using sprint board. Conduct daily standups to measure progress. Use quick filters in the board based on the assignee, type or priority.

Customizable sprint boards

Completely customize your sprint board as needed. Add horizontal swim lanes based on your workflow.

Visualize teamwork in kanban

Break working in silos, create complete visibility between teams.

More about Kanban software
an icon representing a view of the kanban board of tasks that are to be done
Customizable swim lanes

Create custom swim lanes based on your statuses and team requirements.


Convert any filters to boards

Save your search queries and convert them into a kanban board. 


Quick filters

Refine your work items based on assignees or priorities, zero in on the information that you need to complete your tasks on time. 

Presentation mode

Make your data or reports into a real-time dashboard with this option. Project your reports on a large screen or TV.

Align teams with product roadmaps 

Provide your team with direction, starting from high-level milestones to everyday work items that align with your goals.

A picture representing each stage of the roadmap of a software lifecycle. Plan, track, test and ship software.
Idea management (Icebox)

Prioritize all your forthcoming work items only when you are ready, keep it in your icebox until then.


Communicate your plans visually

Break down your project into big features or epics. Create work items directly from epics. Map them to monthly, quarterly or yearly timelines.

View project progress

Visual progress bar to understand what items are pending and what has been completed. 

Filter based on timelines

Sort tasks on a monthly, quarterly or annual basis. Be on top of iterations and tasks that are coming up.

Release management 

Releasing software can be tricky, but with Freshrelease, you can plan, track and deploy your software releases

A rocket launching on the right time,  depicting release of software on time
Manage multiple releases

Ship predictably with releases. Plan and create releases and map items. View release progress at any given instance.


One-click release notes

Getting context for every release is just a click away. Keep people informed when every change is made.

View release reports

Have a record of all your past & upcoming releases that comes along with a detailed list of items.

View release progress

Know the status of your released work items. Have a record of all the past releases with versions.

Test case management 

No more tool hopping. Our built-in test case management allows you to track test results, triage bugs, and ship quality software on time.

More about test case management
a pictorial representation of test cases, some of it failing and others pass.
Hierarchical folders 

Flexible folder structure allows you to segregate test cases for easy maintenance.

Test runs

Create run by easily dragging and dropping test cases, test any number of times and keep all your results logged. 

Test plans

Organize multiple test runs under a single test plan to manage testing efforts for your big features, epics or major releases


Integration with test automation tools 

Powerful and flexible APIs allow you to link your favorite automation framework with test cases within Freshrelease.


Get the right insights with analytics & reports

Gather relevant data through reports. Add context to your metrics and measure it against your goals. Know what's going wrong, identify bottlenecks and course-correct early.  


a report presenting the data of a team's performance
Custom reports

You decide what to measure & report on. Pick your metrics, visualization style and completely customize your reports. 




Sprint insights 

Get the most from your sprints. Make predictions based on previous sprints, advance planning with this feature narrows down any last-minute surprises during the scrum. 

Schedule reports

Keep track of all your reports without having to log into the tool. With scheduled reports, you can regularly receive them as PDFs in your inbox at a frequency that you choose. 

Export data as PDF

Choose how you would like to view data. Export all your reports and metrics as PDF files and use them offline. 

We respect your team's custom needs 

Make your project needs are met by customizing each one while working on multiple projects. 


an image representing a team's custom needs for forms, fields and workflows
Custom item types

Use default item types such as epic, user story, bug, task or create and use your own. 

Custom statuses & workflows

Workflow represents an item's journey from open to closed. Create your own statuses, define your own transition rules and build your own custom workflows.

Custom forms & fields

A form is a collection of fields to capture information. Create your own fields and add them to your own forms and attach them to your item types.

Custom priorities

Use default priorities such as urgent, high, medium, low or create and use your own. 

Powerful integrations 

Find new and improved ways of working better and take shipping software faster to the next level. 

Integrations of multiple products in one eco system

Bring your support and development teams closer. Link Freshrelease items to Freshdesk tickets. Track & monitor the progress of items linked. Get status updates as private notes.



Bring your IT agents and development teams closer. Link bugs or items with your Freshservice tickets. Help your engineers gain the full context of IT tickets right within Freshrelease. Get status updates as private notes.


Integrate with source control tools like Github and Gitlab to bring you more context about code changes made for every feature or bug fix. You can also completely automate status updates.