Plan & track every type of work needed to deliver projects on time. A single place to plan, kick-off, execute and deliver awesome projects.More on project management →
Visualize the direction your project will take, communicate high-level goals, and outline the steps your team will need to take to achieve them. Use Freshrelease to prioritize work, break down your projects into tasks, and give everyone a high-level view of progress.
Help team members manage any kind of project using Freshrelease. Compatible with all industries and teams of all sizes, it supports both business and software projects, be it agile or waterfall, allowing room for a hybrid approach to project management.
Entering the same set of tasks is mundane, boring, and time-consuming. Use one of the project templates that Freshrelease offers to get started or create your own. Manage your work with project templates and increase productivity.
See project data in a company-wide context, i.e. see the work progress of all projects with a bird’s-eye view. With a cross-project view, you can now see a list of all projects you have access to. It can further be detailed down to viewing all tasks across multiple projects.
Dump your spreadsheets and switch over to using a beautiful kanban board to prioritize tasks and visualize progress.More on Task Management →
Use simple, pain-free drag & drop actions to prioritize tasks visually. Estimate efforts, rank them out with ease and bring visibility to the entire team.
Track dependencies that block work progress. Also, track duplicate and related tasks easily and minimize redundant work.
Use @mentions to get a team member’s attention to a comment. The user is automatically sent a notification in their inbox. Get them to notice specific updates or discuss other important details at the task level.
Customized task forms can be designed to meet the needs of different kinds of projects. Custom forms are not only flexible but simple to create. Pick a name for it, drag and drop the fields you want, and just save it.
Share information with your team readily in the form of attachments, images or files. Attach multiple files to a single task
Workflow represents a task's journey from the beginning until completion. Create your own statuses, define your own transition rules and build your own custom workflows and see your tasks progress from beginning until completion.
The Freshservice integration helps companies deliver world-class IT service by running key IT initiatives as projects and also by bringing IT support and development teams closer to the same platform.
Whenever a large change or a service request comes up, track the implementation as a project. Break down projects into tasks and roll out changes faster to production.
Use Freshrelease and Freshservice integration to get your service desk and dev teams to seamlessly collaborate. Create and link an epic, user story or a bug to tickets, problems, and changes in Freshservice and get these resolved faster.
Help your IT agents gain complete context of development tasks linked to tickets right within Freshservice. Similarly, enable developers to gain full context of Freshservice tickets within Freshrelease. Enable them to work as a powerful integrated team.
There is no limit to the number of guest agents! Guest licenses are free and have access to read-only features of Freshrelease.
Bring your development and support teams closer to resolve issues faster and deliver moments-of-wow to your customers.
Link development tasks like user stories, epics, and bugs to support tickets. Help support agents gain visibility into development work progress. Keep customers updated constantly.
Get notified via private notes in Freshdesk, whenever work moves from one stage to another in Freshrelease.
Give your developers the complete context of a customer issue. With Freshrelease and Freshdesk integration, developers can view customer tickets and conversations right within Freshrelease.
Help your teams follow the iterative way of delivering results by adopting all the agile methodologies easily.
Visualize work progress with customizable kanban boards. Create your own filters, save them, and turn them into a board. Collaborate with your team right within the board.
Create a project backlog and run multiple sprints. Customize sprint duration, working days, and business hours.
Plan each team member's work based on their availability. Distribute workload effectively among sprint members and run sprints like a pro.
With a roadmap, provide your team a clear direction, starting from high-level milestones to everyday tasks that align with your business goals.
Freshrelease comes with out-of-the-box capabilities for managing the entire software development cycle activities such as planning, tracking, testing, and releasing software.
Plan and track every type of task to be worked upon as a product backlog. Easily create your own custom task types in the backlog. Prioritize the backlog with an easy drag & drop and keep things up to date.
Completely customize your sprint board as needed. Add horizontal swimlanes based on your workflow. Gain sprint insights for advanced planning. Group tasks based on assignees, priorities, or types.
No more tool hopping. Our built-in test case management allows you to track test results, triage bugs, and ship quality software on time. Create test runs by easily dragging and dropping test cases, test any number of times, and keep all your results logged.
Bring predictability into your software development. Manage multiple releases. Map development tasks to releases and track progress. Create release notes with just a click and share it with your stakeholders.
Project members can log the time spent on tasks. This helps project admins and owners track the amount of effort a person has put into a task. Create time logs, export time entries, and send it to your clients for billing.
You decide how you want to work. With a workflow manager, easily create scalable workflows that fit the working style of your team. Set up status transition rules and actions such as sending emails, checking for mandatory fields, and more.
Never miss a deadline again! Run your projects on schedule. Predict delays in tasks reliably and get suggested new deadlines.
Freshrelease helps in flagging tasks as delayed against deadlines, thereby alerting team members in advance to course-correct work in the right direction.
Get reminded in advance if a task is going to be delayed, course-correct, and stay on top of your deadlines.
Whenever a task is delayed, get insights into the revised end date.
Get daily and weekly digest emails of work in progress. Keep everyone updated on real progress, including task status such as on track, completed, or delayed.
Meet your unique project needs by customizing the way you work!
Use default task types such as task list, task, epic, user story, bug, or create and use your own.
Workflow represents a task's journey from open to closed. Create your own statuses, define your own transition rules, and build your own custom workflows.
A form is a collection of fields to capture information. Create your own fields, add them to your own forms, and attach them to your task types.
Use default priorities such as urgent, high, medium, low, or create and use your own.
Create a customizable kanban board to visualize work progress. Add custom swimlanes. Use quick filters and group by assignees, priorities, and types if needed. Save your search queries and convert them into instant kanban boards.
Share and discuss ideas and best practices with team members, unblock people, collaborate, and get things done fast!
Use @mentions to get a team member’s attention to a comment on a task. Trigger a notification to get specific updates right inside your inbox.
Simply choose to follow a task to get notifications of any updates or status changes that happen in it.
Gather relevant data through reports. Add context to your metrics and measure it against your goals. Know what's going wrong, identify bottlenecks and course-correct early.
You decide what to measure & report on. Pick your metrics, visualization style and completely customize your reports.
Get the most from your sprints. View velocity, predictability, and all other important sprint statistics.
Keep track of all your reports without having to log into the tool. With scheduled reports, you can regularly receive them as PDFs in your inbox at your own frequency.
Export all your reports and metrics as PDF files and use them offline.
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