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Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Detailr
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Detailr lets you access requesters' details on the Freshservice's portal.
Attachments Viewer
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Have complete access over all the ticket attachments with this Attachments Viewer widget
PagerDuty
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Integrate Freshservice with PagerDuty and never miss a ticket with Incident Management System
Jamf
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Sync your macOS, iOS and tvOS devices that are managed in Jamf Pro to Freshservice asset management.
Box
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Integrating Freshservice with Box will enable you to easily share large files and documents within your service desk.
IT Resource Management
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Enable IT agents react faster by streamlining catalog items & 1-click provisioning within the ticket
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Webex Teams - Orch
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Perform operations on Webex Teams via the Workflow Automator.
SQS
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The SQS app helps push events to Amazon SQS.
Freshservice and Azure DevOps Integration
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Integration between Freshservice and Azure DevOps. Create, add comments, view a log of DevOps items.
Trello - Orch
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Perform operations on Trello via the workflow automator
VMware VCenter Cloud Discovery
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Discover resources such as Hosts, VMs, Disks across VCenter and sync them into the Freshservice CMDB
RingCentral Premium Call Control
This premium app provides all features of the RingCentral softphone, from inside Freshservice!
Twilio - Orch
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Perform operations on Twilio via the workflow Automator.
webtechnicom F7.8.5
SMS marketing Omnichannel contact center Call tracking Web chat Phone verification
AWS Cloud Discovery
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Discover resources such as VMs, Disks across AWS and sync them into the Freshservice CMDB.
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TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Office 365 Calendar
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Schedule and sync Freshservice events to your Office 365 calendar.
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar from Freshservice.
Ticket Conversation Customizations
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Provide quick customizations for agents viewing their day to day ticket conversations
Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile
Ticket Due by property customization
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Provide easy view enhancements regarding due-by time deadlines for tickets.