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Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Detailr
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Detailr lets you access requesters' details on the Freshservice's portal.
Attachments Viewer
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Have complete access over all the ticket attachments with this Attachments Viewer widget
PagerDuty
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Integrate Freshservice with PagerDuty and never miss a ticket with Incident Management System
Jamf
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Sync your macOS, iOS and tvOS devices that are managed in Jamf Pro to Freshservice asset management.
Box
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Integrating Freshservice with Box will enable you to easily share large files and documents within your service desk.
IT Resource Management
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Enable IT agents react faster by streamlining catalog items & 1-click provisioning within the ticket
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Powershell - Orch
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Execute powershell commands on a remote Windows machine.
Knowledge Sync: Confluence to Freshservice
Synchronize Confluence Pages to your Freshservice Knowledge Base
Freshservice Github Integration
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Simple integration between Freshservice Github. Create, link notify, view log of Issues.
Smartsheet - Orch
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Perform operations on Smartsheet users, groups, sheets, rows,comments and manage users usage info .
Azure DevOps - Orch
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Perform operations on Work Items via the Workflow Automator.
Gitlab - Orch
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Perform operations on Gitlab Users, Groups and Project via the Workflow Automator.
AWS Lambda - Orch
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Perform operations on AWS Lambda Functions via the Workflow Automator.
Import
Quick and simple import to Freshservice
Export
Export service desk and knowledge base data from Freshservice
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TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Office 365 Calendar
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Schedule and sync Freshservice events to your Office 365 calendar.
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Slack
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The Slack app on Freshservice helps you raise tickets, resolve issues and get alerts on Slack.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar from Freshservice.
Ticket Conversation Customizations
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Provide quick customizations for agents viewing their day to day ticket conversations
Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile