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Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Detailr
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Detailr lets you access requesters' details on the Freshservice's portal.
Attachments Viewer
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Have complete access over all the ticket attachments with this Attachments Viewer widget
Pagerduty
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Never miss a ticket with this incident management system by integrating Pagerduty with Freshservice.
Jamf
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Sync your macOS, iOS and tvOS devices that are managed in Jamf Pro to Freshservice asset management.
Box
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Integrating Freshservice with Box will enable you to easily share large files and documents within your service desk.
IT Resource Management
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Enable IT agents react faster by streamlining catalog items & 1-click provisioning within the ticket
ServiceBot for Slack
Stay on top of your IT service desk, right from Slack
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Credit Card and Social Security Number Masker
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Hide sensitive data such as credit card numbers or Social Security numbers in Freshservice tickets.
GitHub - Orch
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Perform operations on users, organizations, repos, branches, and pulls via the Workflow Automator.
Domotz
Domotz is the IoT ready Network Monitoring and Management software for MSPs/TSPs and IT Pro
ONEiO Integration to anything
ONEiO seamlessly integrates Freshservice with tools like ServiceNow, Jira, Zendesk, Slack, etc.
Azure AD - Orch
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[In BETA] Perform operations on users, groups, apps and licenses via the Workflow Automator.
Slack - Orch
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[In BETA] Perform operations on users, channels and chats via the Workflow Automator.
Okta - Orch
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[In BETA] Perform operations on users, groups, roles via the Workflow Automator.
AWS EC2 - Orch
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[In BETA] Perform operations on AWS EC2 resources via the Workflow Automator.
GSuite - Orch
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[In BETA] Perform operations on users, groups and roles via the Workflow Automator.
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TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Office 365 Calendar
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Schedule and sync Freshservice events to your Office 365 calendar.
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Slack
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The Slack app on Freshservice helps you raise tickets, resolve issues and get alerts on Slack.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar from Freshservice.
Ticket Conversation Customizations
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Provide quick customizations for agents viewing their day to day ticket conversations
Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile