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Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Detailr
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Detailr lets you access requesters' details on the Freshservice's portal.
Attachments Viewer
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Have complete access over all the ticket attachments with this Attachments Viewer widget
Pagerduty
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Never miss a ticket with this incident management system by integrating Pagerduty with Freshservice.
Jamf
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Sync your macOS, iOS and tvOS devices that are managed in Jamf Pro to Freshservice asset management.
Box
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Integrating Freshservice with Box will enable you to easily share large files and documents within your service desk.
IT Resource Management
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Enable IT agents react faster by streamlining catalog items & 1-click provisioning within the ticket
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Azure DevOps - Freshservice Integration
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Simple integration between Freshservice Azure DevOps. Create, link notify, view log of DevOps items.
Moveworks
A cloud-based AI platform that resolves employees' IT support issues—instantly and automatically.
Xero For Freshservice
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Create Xero invoices with billable items inside Freshservice.
Azure Cloud - Orch
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Perform operations on virtual machines, virtual networks, disks, images and subnets in Azure.
Google Drive - Orch
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Perform operations on files and folders.
Webex
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Webex app enables agents to schedule instant meetings with customers directly from Freshservice.
Box - Orch
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Perform operations on Box Users, Groups, Files and Folders.
Google Sheets - Orch
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Perform operations on Google sheets and spreadsheets.
Expand Ticket Description
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Viewing of complete ticket description without clicking the "View More" option.
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TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Office 365 Calendar
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Schedule and sync Freshservice events to your Office 365 calendar.
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Slack
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The Slack app on Freshservice helps you raise tickets, resolve issues and get alerts on Slack.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar from Freshservice.
Ticket Conversation Customizations
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Provide quick customizations for agents viewing their day to day ticket conversations
Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile