LIVE WEBINAR

Uncomplicated service management: From silos to synergies

Enterprises today are reimagining how work flows across the organization. Join Forrester Principal Analyst, Julie Mohr, to unpack what it means to move from complexity to clarity in IT.

Date: Thursday, December 11, 2025

Time: 11a.m. PST/ 2 p.m. EST

Location: Virtual

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WHY ATTEND?

  • Learn how modern platforms like Freshservice for Business Teams are helping organizations keep employee experiences at the center of work

  • The uncomplicated blueprint on how organizations can break silos and deliver connected, outcome-driven service experiences across the business

  • Autonomy vs. governance: Enable business teams to operate independently through secure workspaces, while maintaining unified governance and compliance

  • AI in action: Automate cross-team workflows and guide faster, contextual resolutions

  • Stories and insights from organizations that made the shift and achieved visible results

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MEET THE SPEAKERS

Hear why teams are choosing connected systems with built-in AI and automation to replace complicated ticketing platforms.