Uncomplicated service management: From silos to synergies
Enterprises today are reimagining how work flows across the organization. Join Forrester Principal Analyst, Julie Mohr, to unpack what it means to move from complexity to clarity in IT.
Date: Thursday, December 11, 2025
Time: 11a.m. PST/ 2 p.m. EST
Location: Virtual
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WHY ATTEND?
Learn how modern platforms like Freshservice for Business Teams are helping organizations keep employee experiences at the center of work
The uncomplicated blueprint on how organizations can break silos and deliver connected, outcome-driven service experiences across the business
Autonomy vs. governance: Enable business teams to operate independently through secure workspaces, while maintaining unified governance and compliance
AI in action: Automate cross-team workflows and guide faster, contextual resolutions
Stories and insights from organizations that made the shift and achieved visible results
MEET THE SPEAKERS
Hear why teams are choosing connected systems with built-in AI and automation to replace complicated ticketing platforms.
