Service and Support Accelerated with AI
Demonstration + Q&A session hosted by our product experts
Better customer support for better results
Your customers expect the same level of service from you as they do from their favorite household brands: fast, intelligent, and intuitive. Freshdesk is the intuitive yet powerful platform built to meet those sky-high expectations, on whatever channels your customers prefer.
This is how we envision AI and its potential to assist various stakeholders, ranging from leaders to agents to customers:
Empower customers to help themselves through efficient deflection, a comprehensive content repository to fuel AI/ML, and recommendations for Bot flows.
Utilize AI assistants to dramatically enhance productivity through conversational Q&A, intelligent automations, and faster execution.
Provide precise insights for prompt actions, offering proactive, actionable insights, and analytics for Quality Management prompts after issue resolution.
