Get more out of your Freshworks products

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Boosting everyday productivity with Office 365 and G Suite apps.

Your organization relies on a mix of tools offered by Office 365 or G Suite to get work done. No matter what your mix is, Freshworks Marketplace offers you a diverse set of apps to bring all those tools right inside your Freshworks products. With these apps, you can: -Stay on top of your calendar and manage meeting invites. - Browse and share files, such as FAQs, solution articles, best practices, and sales decks, from your storage. - Join video calls to address customer issues, extend IT support, or make a sales pitch. - Forward tickets to agents’ Outlook or Gmail for quick resolution and much more. In short, using apps in this collection, you can increase situational awareness in collaboration and reduce context fragmentation from switching tools for individuals and teams, thereby boosting everyday productivity.

Google Calendar icon

Google Calendar

Easily schedule and manage meetings by bringing the power of Google Calendar within Freshdesk.

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Microsoft Teams

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

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Google Analytics

Understand customer intent better and make smarter CX decisions with Google Analytics for Freshdesk.

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Google Contacts

Access, organize, and manage contact details across all your Google accounts in one place.

Office 365 icon

The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.

Office 365 Calendar icon

Office 365 Calendar

Schedule and sync Freshservice events to your Office 365 calendar.

Google Calendar icon

Google Calendar

Bring the power of Google Calendar within Freshservice to easily schedule and manage meetings.

Google Hangouts Chat icon

Google Hangouts Chat

Receive notifications in Google Hangouts Chat whenever there's an update on the tickets you are assigned to.

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Google Hangouts

Make communication amongst teams easier and resolve tickets faster with Freshservice&Google Hangouts

Microsoft Outlook Contacts icon

Microsoft Outlook Contacts

Installing the Microsoft Outlook Contacts app will help you to easily synchronize contacts between your Outlook and Freshdesk account.

Google Drive icon

Securely store, access, and share your Google Drive files from within Freshdesk.

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Google contacts sync

Access, organize, and manage contact details across all your Google accounts from withinFreshservice