NoCRM app for your Freshcaller will let you access information about your caller from NoCRM.
Agents will be able to retrieve the details of customers from NoCRM and see it in an on-call widget and info widget inside freshcaller.
* The app will showcase the details of Last Lead ID, Customer Name, Deal ID, Potential Deal Size, Recent Activity, and Comments.
If the customer does not exist as a contact inside NoCRM, the agent can create an entry form within the Freshcaller.
Access Key: NoCRM API key - An Admin of NoCRM agent can get the API key from the NoCRM Settings page.
Go to Admin > Helpdesk Productivity > Apps > Get More Apps > CRM, Sales & Marketing > Search NoCRM > Select NoCRM > Click Install.
You will be redirected to the apps page.
1. Input NoCRM API Key
2. Input NoCRM Domain ID
Click verify & Install.