Enterprise Bot - Chatbot
Enterprise-ready, AI-powered customer support tool, capable of interactive human-like conversations
Empower your customer support team and scale your service and sales interactions by leveraging the collaborative intelligence of Enterprise Bot’s cutting-edge chatbot solution.
Powered with advanced Natural Language Processing, utmost data security, contextual understanding, and smart escalation to live agents based on sentiment analysis, this is a pre-configured and channel-agnostic tool that responds to customers in natural, human-like, conversational and friendly manner.
Host on the cloud or completely on-premise and seamlessly integrate into your already existing customer support platforms or core software like Genesys, Salesforce, Messenger, and more. The easy UI ensures high productivity with minimal training effort.
The chatbot collects vast reserves of customer data to help your frontline employees with detailed insight for crafting superior customer experiences. Automation of around 60-80% of customer queries ensures that they can focus on more complex and high-precision problems. Instant personalised responses to customers, 24/7, in their preferred language boost customer satisfaction and happiness.
Get Started with AI-based EMAIL RESPONSE automation(ERA)
Please reach out to firstname.lastname@example.org to get the integration done with Freshdesk as per the use case.