Smart Self-Service that’s driven by the content in your Freshdesk KB, integrated with ticketing & chat.
Smart Q&A: AnswerDash Pro predicts your customer's questions based on your web page content, so they get the right answers on-the-spot without frustration of using a static help center, typing to search or contacting your agents.
Resolve & Route: Put AnswerDash Pro's self-service in front of your ticket submission or chat, while making it easy to route to your agents through your existing Freshdesk tools.
Sync with Freshdesk: At the push of a button you can bring your Freshdesk content to every page of your site by syncing AnswerDash Pro with your KB, ticketing system and chat.
Tickets Down, Happiness up: Empowered customers equals happy customers and 30%-50% fewer support tickets equals big cost savings for your business. With no more annoying repetitive tickets, your agents will be happier too!
Schedule a demo today through our app to see how AnswerDash Pro integrates with FreshDesk. Start seeing happier customers, happier agents and 30%-50% ticket and chat deflection!