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Powerful and feature-rich apps engineered by Freshworks
Designed to perfection and closely woven to our products, these high-quality apps deliver and ensure an all-encompassing customer engagement experience. Create uninterrupted workflows, sync with multiple platforms, and harness other functions, such as email marketing, telephony, analytics, billing, and much more, all within Freshworks products.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
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Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
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Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Google Contacts
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Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Office 365
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The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Atlassian Jira Plus
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Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.
Microsoft Teams
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Receive notifications in teams whenever there's an update on the tickets you are assigned to.
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Get access to all your files and attachments from your Dropbox account inside your Freshdesk instance
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Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
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Add your SurveyMonkey surveys right inside your tickets the same way you would add a default satisfaction survey.
Freshdesk for Salesforce
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Easily bring in all your customer information that you have in your Salesforce CRM, into Freshdesk.
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Get to handle all your difficult timekeeping troubles without having to move from your Freshdesk screen